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  • 0 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Billing Practices
Website
  • Lie 1
  • My agent 1
  • Pricing 1

Customers don't like

  • Liars and poor customer service4
  • Agent and district manager completely dishonest4
  • Incorrect billing3
  • Took advantage of my family3
  • That it was based on a lie3
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 922 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Billing Practices
Website
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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