PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Insurance and Farmers Insurance Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Progressive Insurance
Farmers Insurance Group

Progressive Insurance and Farmers Insurance Group Overview

Total reviews
989
126
Company responses
1
0
Issues resolved
3
0

Progressive Insurance and Farmers Insurance Group Consumer Ratings

Rank
155 out of 1060 in Insurance category
165 out of 1060 in Insurance category
Customer service
121 in category
141 in category
Product or Service Quality
116 in category
133 in category
Reliability
89 in category
111 in category
Billing Practices
134 in category
90 in category

Progressive Insurance and Farmers Insurance Group Rating Details

Customer service
1.4 (403 reviews)
1.3 (46 reviews)
Reviewer's quote

In addition to the atrocious level of customer service from Progressive and their team, I got hit with a huge insurance increase that forced me to purchase a new policy and lose al my benefits of being a long term customer, and I am stuck with a bill for over $2k to cover all new tires since my car...

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Farmers customer service staff said there was no increase and uncertain why this occurred to me after a much larger recent increase. The California Insurance Commissioner is not doing job against an illegal activity called Price Optimization to loyal customer they feel will remain with the company...

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Product or Service Quality
1.4 (369 reviews)
1.4 (35 reviews)
Reviewer's quote

...Check product reviews to see if anyone who left a bad review experienced the same problem. (3) Figure out what type of law applies to your claim There are many different areas of law. Employment law governs class actions by employees or independent contractors against the company they work for...

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...All you get back is a non quality repair ..

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Reliability
1.4 (347 reviews)
1.3 (41 reviews)
Reviewer's quote

The "motour" or whatever it is just turns my stomach. I hate these half-man half-motorcycle commercials. I have their insurance but Progressive is making me sick with this thing!

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farmers keep charging me for a policy i dont have nor pay on

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Billing Practices
1.5 (342 reviews)
1.7 (36 reviews)
Reviewer's quote

...Their practices are deceiving and unethical..

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I have to subpoena a transcript of the recorded statement of the woman who drove into my car. Ive gotten a lot of runaround about where to send the subpoena (for an Orange County, Ca court). Additionally no one can confirm if there is a fee for a transcript. This is especially frustrating because I...

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Progressive Insurance and Farmers Insurance Group Pros and Cons

Pros
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
  • Commercials
  • So far i am pleased with farmers until they took 3 payments out
  • Pricing
Cons
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me
  • Took advantage of my family
  • Got ripped off
  • Adjuster attempting to deny payment

Progressive Insurance and Farmers Insurance Group Most Positive Reviews

Top rated reviews
5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

We had a bad wind storm and it ripped off shingles from my roof the insurance company wold only pay for half the roof i...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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4.1

Policyholder: Melissa Workman original address 1212 H Street, space 56 Ramona, California 92065
Policy number: 103-066511...

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Progressive Insurance and Farmers Insurance Group Most Critical Reviews

Lowest rated reviews
1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

We have an auto repair shop, and have to carry a one million dollar policy. Almost a year ago, we installed a faulty...

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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1

We had a Farmers Insurance commerical account for three years, which covered our auto repair shop garagekeepers and...

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Progressive Insurance and Farmers Insurance Group Latest Reviews

Recent published reviews
1

During March 2020 I became ill with Covid 19 and was furloughed from my job. Instead of contacting me, Progressive...

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2

I have to subpoena a transcript of the recorded statement of the woman who drove into my car. Ive gotten a lot of runaro...

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5

The "motour" or whatever it is just turns my stomach. I hate these half-man half-motorcycle commercials. I have their...

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1

farmers keep charging me for a policy i dont have nor pay on

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Progressive Insurance and Farmers Insurance Group Products and Services

Most reviewed product and services
  • Progressive Insurance Auto Insurance (224 reviews)
  • Progressive Insurance Commercial (159 reviews)
  • Progressive Insurance Auto Claim (141 reviews)
  • Farmers Insurance Group Auto Insurance (27 reviews)
  • Farmers Insurance Group Claim (19 reviews)
  • Farmers Insurance Group Homeowners Insurance (11 reviews)