PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Farmers Insurance Group and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Farmers Insurance Group
Progressive Insurance

Farmers Insurance Group and Progressive Insurance Overview

Total reviews
120
906
Company responses
0
1
Issues resolved
0
2

Progressive Insurance was first mentioned on PissedConsumer on Jun 4, 2007 and since then this brand received 906 reviews. It is 786 reviews more than Farmers Insurance Group received since Sep 4, 2008.

Farmers Insurance Group and Progressive Insurance Consumer Ratings

Rank
155 out of 1880 in Insurance category
145 out of 1880 in Insurance category
Customer service
136 in category
120 in category
Staff
148 in category
136 in category
Reliability
101 in category
82 in category

According to consumer ratings and reviews, Progressive Insurance ranks 10 points higher in the Insurance category than Farmers Insurance Group. People gave Farmers Insurance Group 1.3 stars for Customer service criterion in Insurance category and it is 313 points higher than the worst rated brand in this category. At the same time, Progressive Insurance was rated 1.4 stars for Customer service criterion in this category and it is 329 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Progressive Insurance has a higher rating than Farmers Insurance Group. Regarding Reliability criterion, consumers gave Farmers Insurance Group 1.3 stars and it is 78% greater than other in category. Progressive Insurance however was rated 1.4 stars and it is 82% greater than other in category.

Farmers Insurance Group and Progressive Insurance Rating Details

Customer service
1.3 (43 reviews)
1.4 (371 reviews)
Reviewer's quote

I was recently in an accident with a Farmers customer who backed into the SIDE of my car. She admitted 100% Fault to police, me and witnesses. Farmers is refusing to pay my damage stating that I am at fault b...

Samantha T

ABSOLUTELY HATE ALLLLLLLLLLLL of your Motaur Commercials!!!! I WILL NEEEEEEEVVVVVEEEERRRRR BE A CUSTOMER!!!!! I HAVE NEVER HATED A BRAND AS MUCH AS THIS ONE!!!!! SO NOW THE MEN OF MY RACE DRINK GASOLINE!!!!!!!!! And, are half Human!!!! DESPICABLE!!! I WILL HAVE EVERYBODY IN MY FAMILY CHANGE...

PissedConsumer1688542
Staff
1.4 (42 reviews)
1.5 (347 reviews)
Reviewer's quote

Farmers customer service staff said there was no increase and uncertain why this occurred to me after a much larger recent increase. The California Insurance Commissioner is not doing job against an illegal activity called Price Optimization to loyal customer they feel will remain with the company...

PissedConsumer1660676

I have been given miss leading / false information from your Staff in relation to my case . I tried to file a complaint and was told 8/17/19 I would be contacted by a supervisor, but had not been and don't have a message or response in regards to my case. Please reports I'm not at fault for getting...

PissedConsumer1630657
Reliability
1.3 (38 reviews)
1.4 (317 reviews)
Reviewer's quote

Turnoff under kitchen sink blew, leaving kitchen flooded and are in (carpeted) dining room. First contractor I worked with had problems with insurance adjuster/catastrophe claims rep, to the point that he quit me, saying he didn't need that kind of stress. And my 2nd contractor has had similar...

PissedConsumer1696193

I got into a minor fender bender. When I say minor, I only tapped the person vehicle, only because they got in front of me and slammed their brakes on. I was 100% at fault. Even though I explained to the rep, we were in a traffic jam, in front of me was enough room for about two cars. The car gets...

Nitacki

Farmers Insurance Group and Progressive Insurance Pros and Cons

Pros
  • So far i am pleased with farmers until they took 3 payments out
  • Pricing
  • My agent
  • To angry to answer this
  • Simple to join
  • Ease of renewal until this
Cons
  • Took advantage of my family
  • Got ripped off
  • That it was based on a lie
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

Farmers Insurance Group and Progressive Insurance Most Positive Reviews

Top rated reviews
5

We had a bad wind storm and it ripped off shingles from my roof the insurance company wold only pay for half the roof i...

5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

Farmers Insurance Group and Progressive Insurance Most Critical Reviews

Lowest rated reviews
No votes
1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

Farmers Insurance Group and Progressive Insurance Latest Reviews

Recent published reviews
1

They took my premiums which started in 2012 at under $700 per year to insure my home in Big Bear Lake, increased the pre...

Read all 120 reviews

The TV advertisement where the man at the gas pump is saying he is drinking gasoline is one of the worst and most...

Read all 906 reviews

Farmers Insurance Group and Progressive Insurance Products and Services

Most reviewed product and services
  • Farmers Insurance Group Auto Insurance (26 reviews)
  • Farmers Insurance Group Claim (19 reviews)
  • Farmers Insurance Group Homeowners Insurance (11 reviews)
  • Progressive Insurance Auto Insurance (211 reviews)
  • Progressive Insurance Auto Claim (136 reviews)
  • Progressive Insurance Commercial (110 reviews)