PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercuts and Fantastic Sams as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercuts
Fantastic Sams

Supercuts and Fantastic Sams Overview

Total reviews 597 488
Company responses 0 0
Issues resolved 5 2

Supercuts and Fantastic Sams Consumer Ratings

Rank
94 out of 702 in Beauty Salons and Spas category
79 out of 702 in Beauty Salons and Spas category
Customer service
69 in category
52 in category
Product or Service Quality
67 in category
69 in category
Diversity of Products or Services
92 in category
63 in category
Discounts and Special Offers
51 in category
46 in category

Supercuts and Fantastic Sams Rating Details

Customer service
1.6 (275 reviews)
1.8 (145 reviews)
Reviewer's quote

...There is no customer service here..

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He is a large intimidating man anyways so his immature attitude, childish insults and lack of customer service made myself and my child incredibly uncomfortable. Children are challenging, however there is no need to be impatient or intolerant at a family salon. I have been a customer of this...

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Product or Service Quality
1.7 (249 reviews)
1.6 (135 reviews)
Reviewer's quote

...AND 43RD AVE GIVES VERY POOR SERVICE. THEIR TECHNICIANS ARE SLOPPY AND CARELESS ABOUT THEIR CUSTOMERS. THEY SHOULD GO TO ANY OTHER PLACE BUT HERE..

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3303 state st santa barbara, ca refused service laughed at ridiculed abusive mexican stylist drunk..

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Diversity of Products or Services
2 (225 reviews)
2.1 (112 reviews)
Reviewer's quote

Literally as a retiree- I had not budgeted for a rate hike that high!! That is highway robbery!! If I am going to pay $60 for services, I will go to salon with truly experienced stylists! (That is $60 BEFORE TIPPING!!) Unfortunately your young stylist did not get a tip as you overcharged a steady...

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...Also, don't bother buying their products in salon, id Avoid, they only offer in store pickup even though we are in COVID-19 right now..

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Discounts and Special Offers
1.9 (222 reviews)
1.9 (121 reviews)
Reviewer's quote

Was in Cortland oh. the other day. A lady named Latoya was cutting my hair smelled like pot really bad I could smell it through my mask.

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...or any other discounts..

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Supercuts and Fantastic Sams Pros and Cons

Pros
  • Easy location
  • Supercuts prior to 8 months ago
  • Stylist i use
  • Friendliness of stylist
  • Value
  • Service and style
Cons
  • Customer service
  • Very bad customer service
  • Unprofessional staff
  • Unprofessional
  • Customer service
  • Never go to them

Supercuts and Fantastic Sams Most Positive Reviews

Top rated reviews
5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

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5

So sorry you had this experience in our salon. We do offer a money back guarantee and also try to make sure everyone is...

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5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

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5

Went to the Fantastic Sam's Coors salon in Albuquerque. Had a trim and style. Stylist, Kylene, was amazing! Friendly...

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Supercuts and Fantastic Sams Most Critical Reviews

Lowest rated reviews
1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

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1

I was going to Florida and I went in to get a body wave so I would not have to worry about my hair in Florida. I came...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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1

I went to go get my hair colored and trimmed and they refused to do it cause they wanted to go home I was furious what...

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Supercuts and Fantastic Sams Latest Reviews

Recent published reviews
1.6

Was in Cortland oh. the other day. A lady named Latoya was cutting my hair smelled like pot really bad I could smell it...

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1

I think I'll give up and go else where. I finally get to where I need to be after 45 minutes. Then I find out that the...

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1

Ive been trying to get in contact with somebody for OVER 7 months to update my mailing address. I need my mailing addres...

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1.2

Went in told the stylist what i wanted was to keep the hair long but even up the ends and she gave me a brush cut. paid...

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Supercuts and Fantastic Sams Products and Services

Most reviewed product and services
  • Supercuts Haircut (227 reviews)
  • Supercuts Hairdresser (44 reviews)
  • Supercuts Manager (27 reviews)
  • Fantastic Sams Haircut (151 reviews)
  • Fantastic Sams Hair Coloring (44 reviews)
  • Fantastic Sams Hairdresser (26 reviews)