PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Great Clips and Fantastic Sams as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Great Clips
Fantastic Sams

Great Clips and Fantastic Sams Overview

Total reviews 1185 525
Company responses 0 0
Issues resolved 6 2

Great Clips and Fantastic Sams Consumer Ratings

Rank
64 out of 537 in Beauty Salons and Spas category
85 out of 537 in Beauty Salons and Spas category
Customer service
60 in category
59 in category
Product or Service Quality
74 in category
90 in category
Price Affordability
58 in category
75 in category
Diversity of Products or Services
73 in category
75 in category

Great Clips and Fantastic Sams Rating Details

Customer service
1.7
(388 reviews)
1.7
(169 reviews)
Reviewer's quote

...I said i do not know you, how could i TRUST YOU I do customer service NEVER in my life have i gone off on someone like this. Yes i got rude after this. I'm so offended...

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He is a large intimidating man anyways so his immature attitude, childish insults and lack of customer service made myself and my child incredibly uncomfortable. Children are challenging, however there is no need to be impatient or intolerant at a family salon. I have been a customer of this...

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Product or Service Quality
1.8
(341 reviews)
1.6
(155 reviews)
Reviewer's quote

...BTW - I did try putting product in my hair and still horrible. Most times hair stylists are social and talk to clients during cutting. Not her, but maybe cause only spent 10 minutes...

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I came in with an appointment to"any stylist" and happened to be Vicky, I am very disappointed and unsatisfied by Vicky's poor service, and rude attitude during the entire time. First she was putting out a grimacing face as I entered there as the customer, I immediately felt something wrong, I had...

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Price Affordability
2.8
(324 reviews)
2.3
(141 reviews)
Reviewer's quote

...I mostly went there because of the price. The cuts were average, not great. The stylists that gave me a consistent cut every time have left the shop...

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...Maybe they can handle a haircut, but for the price paid for color, their services do not live up to the price charged. My daughter paid $300 for fried, orange hair. They did not offer any type of apology or refund...

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Diversity of Products or Services
2.2
(317 reviews)
2.1
(132 reviews)
Reviewer's quote

...But I had to call Bosley products direct. When I contacted the first 800 number, they referred me to their customer chat. That person referred me to another 800 number...

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...Also, don't bother buying their products in salon, id Avoid, they only offer in store pickup even though we are in COVID-19 right now..

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Great Clips and Fantastic Sams Pros and Cons

Pros
  • Price
  • That she was nice and friendly
  • Stylist haircutting ability
  • Friendliness of stylist
  • Value
  • Service and style
Cons
  • Customer service
  • Unskilled stylists
  • Stylist not listening to what i had said
  • Unprofessional
  • Customer service
  • Never go to them

Great Clips and Fantastic Sams Most Positive Reviews

Top rated reviews
5

In Bonita Springs, Florida, at Bonita Grande off Bonita Beach Road, there is this very neurotic, rude and too quick in m...

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5

I am so happy with these girl. In lompoc calif NANCY THE BOSS. TAT DOES MY HAIR PERFECT EVERYTIME SHE KNOWS WHAT SHES...

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5

Cannot speak for all locations any more than all competitive salons but the Toledo OH 4038 Talmadge Rd staff are...

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5

When to the Fantastic Sam's on Parham Road in Richmond, Virginia. There were 2 stylists working. One of the stylist was...

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Great Clips and Fantastic Sams Most Critical Reviews

Lowest rated reviews
1

I booked a haircut for my wife and the Sonterra location shop which showed 2 min wait and than it went to no waiting....

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1

I got a perm by a woman named bj, that supposedly has 25 plus years experience. I had BEAUTIFUL LONG Burnette hair befo...

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1

I checked my dad in an 86 yr old vet in a wheelchair. I was told there will be a wait. While waiting different people...

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1

3/2/2024 Fantastic Sam
I would like to report a horrible experience today I went to have a hair cut by Vicky. I came in w...

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Great Clips and Fantastic Sams Latest Reviews

Recent published reviews
No votes

I was *** then I was threaded to loss my job if I said anything back. The next day I was fired because I was called a...

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No votes

So disappointed in the cleanliness of the salon on Warwick Ave Warwick RI ..seems to have gone down hill

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5

When are they opening in kinship pa,, have been waiting a Long time, I love great clips, please let me know

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1

Jaymee lawaence
Terminated 2 employees for asking questions
About why our pay checks were late
She then proceed to demand t...

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