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Fannie Mae

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $18.2K AVERAGE LOSS
1.0
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Lost money due to extending rented area1
  • No specific information1
  • Refused to work with the buyer1
  • Takes a 4 days for them to respond1
  • Too general1
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 280 COMPANY RESPONSES
  • 467 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $48K AVERAGE LOSS
2.9
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication14
  • Counselor14
  • Empty promises12
  • Time consuming10
  • Waste of time10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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