PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VUDU and FandangoNOW as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VUDU
FandangoNOW

VUDU and FandangoNOW Overview

Total reviews
42
150
Company responses
0
0
Issues resolved
1
0

VUDU and FandangoNOW Consumer Ratings

Rank
68 out of 283 in Games and Movies category
110 out of 657 in Entertainment category
Customer service
68 in category
76 in category
Product or Service Quality
66 in category
70 in category
Website
67 in category
119 in category
Discounts and Special Offers
58 in category
75 in category

VUDU and FandangoNOW Rating Details

Customer service
1.3 (22 reviews)
1.4 (60 reviews)
Reviewer's quote

VUDU customer service asked me to send them both codes even though only one was through their company. I also contacted Sony customer support. Sony informed me that VUDU redeemed my code, but VUDU customer service MANAGEMENT continued to argue with me (even though I have an email from Sony that...

Read full review

I reset my device, I signed in and out of my account, and tried other troubleshooting on my end since their customer service number was not answering calls and none of it worked. Eventually I was unable to watch rental. I sent an email to fandangonow requesting a refund or extended rental...

Read full review
Product or Service Quality
1.8 (21 reviews)
1.6 (57 reviews)
Reviewer's quote

It won't let me use the service I have paid for..

Read full review

Customer Service is closed and the line has an ongoing busy sound. The chat option is closed too..

Read full review
Website
2 (20 reviews)
1.4 (55 reviews)
Reviewer's quote

and cut and pasted some ‘possible’ trouble shooting issues from their website. I had already read everything on the website to get help BEFORE emailing them. SO after 5 e mails, today I get one that says it’s been over 96 hours so ****ding ding ding****** my account issues must have been solved and...

Read full review

Scam bulk emailers try to phish your info,they,not unlike this website are a pitiful joke. Is that 100 words yet?I will type type type words words . Is that 100 words yet?I will type type type words words...

Read full review
Discounts and Special Offers
1.9 (19 reviews)
1.6 (49 reviews)
Reviewer's quote

The We Bare Bears movie was postponed to June 30th and on VUDU it says pre order toand get it June 8th well, I had no idea it was postponed and when I tried to watch it, it said it was un availible. They did not even think to email or tell me it was postponed

Read full review

I preordered Trolls: World Tour for my grandchildren. When the movie dropped 4/10 it was added to my library as a rental.Its been nearly a week since I contacted FandangoNow, still no resolution to the problem.

Read full review

VUDU and FandangoNOW Pros and Cons

Pros
  • Convenient check out
  • Rating system
  • Interface
  • Non
  • Convince
  • First interaction with a rep
Cons
  • No one answers any issues
  • Only robo letters are sent when you complain
  • Dissapointed
  • Loss of my purchased product
  • Waited 1 hr 4 callback had to callback myself
  • Horrible customer service

VUDU and FandangoNOW Most Positive Reviews

Top rated reviews
5

We were charged with one movie we did not watch. My brother's memorial and then my husband was in the hospital. He came...

Read full review
5

By providing an exchange for the wrong theatre

Read full review
5

My payment method was took off with no delay

Read full review
5

Sandy walked us thru a solution to our problem.

Read full review

VUDU and FandangoNOW Most Critical Reviews

Lowest rated reviews
1

VUDU gave me a $5.50 promo credit good for six days. I rented a DVD for $0.99. For some reason, they billed my payment...

Read full review
1

I have Roku and received a promo code from Fandangnow to join and get a discount off a tv or film purchase. I did but...

Read full review
1

Every movie i have streamed with vudu has issues. It stop playing mid movie and i have to restart. I have made...

Read full review
1

I have a string of emails advertising new offerings. I've unsubscribed over and over again to no avail. Their emails...

Read full review

VUDU and FandangoNOW Latest Reviews

Recent published reviews
No votes

Can't update card info .. wont allow me

Read full review
No votes

I also want to buy and rent some other full movies. They are called "The Secret Life of Pets 2", "Angry Birds 2", "The...

Read full review
No votes

Amateur night.....what a joke !!DDD

Read full review
1

We paid for walking dead season 10 episodes and they wont play now. Please make this right, or you will lose a loyal...

Read full review

VUDU and FandangoNOW Products and Services

Most reviewed product and services
  • Vudu Customer Care (9 reviews)
  • Vudu Streaming Service (6 reviews)
  • Vudu Account (2 reviews)
  • Fandangonow Movie Rental (37 reviews)
  • Fandangonow Streaming Service (13 reviews)
  • Fandangonow Customer Care (13 reviews)