Start a new comparison
Delete

Fandango

Tickets
  • 4 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $322 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 11
  • Ability to purchase movie tickets online 2
  • Being able to conveniently order movie tickets in advance 2
  • If you do kiss your ticket goodbye 2
  • It is ok if you dont make mistakes 2

Customers don't like

  • Bad customer service17
  • Disrespect for customers time16
  • Not being able to get a refund16
  • Poor website13
  • Refund policy13
Delete

Vivid Seats

Tickets
  • 23 ISSUES RESOLVED
  • 893 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $616 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • One of the agents was very helpful 6
  • Availability of tickets 6
  • It was easy to purchase tickets 6
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale45
  • Customer service44
  • Refund policy36
  • Hidden fees30
  • Service28
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.