Start a new comparison
Delete

Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $60.6K CLAIMED LOSSES
  • $306 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 11
  • Being able to conveniently order movie tickets in advance 3
  • Ability to purchase movie tickets online 2
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2

Customers don't like

  • Not being able to get a refund8
  • Bad customer service8
  • Disrespect for customers time8
  • Customer service7
  • Poor website7
Delete

Vivid Seats

Tickets
  • 24 ISSUES RESOLVED
  • 954 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $608 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Availability of tickets 7
  • It was easy to purchase tickets 6
  • One of the agents was very helpful 6
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale25
  • Refund policy22
  • Customer service17
  • Hidden fees17
  • Service12
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion