Start a new comparison
Delete

Fandango

Tickets
  • 4 ISSUES RESOLVED
  • 413 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $321 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 11
  • Ability to purchase movie tickets online 2
  • Being able to conveniently order movie tickets in advance 2
  • If you do kiss your ticket goodbye 2
  • It is ok if you dont make mistakes 2

Customers don't like

  • Bad customer service17
  • Disrespect for customers time16
  • Not being able to get a refund16
  • Poor website13
  • Refund policy13
Delete

Viagogo

Tickets
  • 1 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $51.3K CLAIMED LOSSES
  • $610 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Idea of getting a ticket from them 4
  • Ease of use to buying tickets 2
  • Easy website 2
  • Looked like respectable site 2
  • Was lead to believe they had the last 22 tickets 2

Customers don't like

  • I have fallen into a scam16
  • No customer service9
  • Have no customer service email of phone number8
  • Paying overinflated prices8
  • Customer service7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.