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Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 463 TOTAL REVIEWS
  • $61K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 11
  • Being able to conveniently order movie tickets in advance 3
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2
  • Ability to purchase movie tickets online 2

Customers don't like

  • Awful customer service19
  • Not being able to get a refund8
  • Disrespect for customers time8
  • Poor website7
  • Compensation refusal6
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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $20K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Not sure 2
  • Lawsuit 2
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1
  • Tv exposure 1

Customers don't like

  • Not taking responsibility5
  • Customer service5
  • Shifting blame3
  • Taking too much money2
  • Policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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