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Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 555 TOTAL REVIEWS
  • $61K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 12
  • Being able to conveniently order movie tickets in advance 3
  • Ability to purchase movie tickets online 3
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2

Customers don't like

  • Awful customer service54
  • Not being able to get a refund8
  • Disrespect for customers time8
  • Poor website7
  • Compensation refusal7
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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $566 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Lawsuit 2
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1
  • Tv exposure 1
  • Rep was very nice 1

Customers don't like

  • Customer service14
  • Not taking responsibility5
  • Shifting blame3
  • On line purchasing3
  • Bait and switch3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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