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Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $60.8K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 11
  • Being able to conveniently order movie tickets in advance 3
  • Ability to purchase movie tickets online 2
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2

Customers don't like

  • Awful customer service18
  • Disrespect for customers time8
  • Not being able to get a refund8
  • Poor website7
  • Compensation refusal6
Delete
  • 1 ISSUES RESOLVED
  • 305 TOTAL REVIEWS
  • $79.4K CLAIMED LOSSES
  • $646 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prompt delivery of my tickets 4
  • Undelayed service 2
  • I do not know yet 1
  • Xavier cowley 1
  • Money back 1

Customers don't like

  • Deceptive trade practices4
  • Hidden charges and us dollars4
  • Overcharged4
  • Scam of a company4
  • Will not refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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