Fandango vs StubHub

Start a new comparison
Delete

Fandango

Tickets
  • 3 ISSUES RESOLVED
  • 342 TOTAL REVIEWS
  • $59.3K CLAIMED LOSSES
  • $388 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Fact i can purchase tickets in advance for a showing 10
  • It is ok if you dont make mistakes 2
  • Idea that the service would work 1
  • Person was polite 1
  • If you do kiss your ticket goodbye 1

Customers don't like

  • Bad customer service17
  • Disrespect for customers time16
  • Not being able to get a refund16
  • Poor website13
  • Refund policy12

Products by Fandango

No items

Delete

StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $785 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Brand and reach 1
  • Customer service responded quickly 1
  • Phone staff 1

Customers don't like

  • Customer service3
  • Lack of transparency2
  • Very unhappy2
  • Emails from claims dept1
  • Fact that these are the worst people and company ever1

Products by StubHub

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.