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Regal Cinemas

Cinemas and Theaters
  • 2 ISSUES RESOLVED
  • 425 TOTAL REVIEWS
  • $27.1K CLAIMED LOSSES
  • $410 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Movies offered 5
  • Seats 4
  • Location 4
  • Reclining chairs 3
  • New comfy seating 2

Customers don't like

  • Customer service6
  • Management not cooperative4
  • Prices and concessions2
  • Mandatory reclining seats2
  • I did not like2
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Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 592 TOTAL REVIEWS
  • $61.5K CLAIMED LOSSES
  • $241 AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Fact i can purchase tickets in advance for a showing 12
  • Being able to conveniently order movie tickets in advance 4
  • Ability to purchase movie tickets online 4
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2

Customers don't like

  • Awful customer service54
  • Not being able to get a refund8
  • Disrespect for customers time8
  • Poor website7
  • Compensation refusal7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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