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Fanatics

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $68 AVERAGE LOSS
1.5
Customer service
Turnaround Time
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Product selection 3
  • Customer service rep was nice and responded promptly 1
  • Price 1
  • Product 1
  • That the jersey was available and the price 1

Customers don't like

  • Customer service10
  • Not getting my order5
  • This experience doing business with this company5
  • Did not deliver the product4
  • Unavailability to talk3
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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1800 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Turnaround Time
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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