Fanatics vs Light In The Box

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Fanatics

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $65 AVERAGE LOSS
1.5
Customer service
Turnaround Time
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 3
  • Customer service rep was nice and responded promptly 1
  • Product 1

Customers don't like

  • Customer service8
  • Did not deliver the product4
  • Not getting my order4
  • This experience doing business with this company4
  • Unavailability to talk3

Products by Fanatics

No items

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1699 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Turnaround Time
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor item quality10

Products by Light In The Box

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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