PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Famous Footwear and Shoe Show as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Famous Footwear
Shoe Show

Famous Footwear and Shoe Show Overview

Total reviews
66
129
Company responses
0
0
Issues resolved
1
1

Shoe Show was first mentioned on PissedConsumer on Apr 2, 2013 and since then this brand received 129 reviews. It is 63 reviews more than Famous Footwear received since Jan 18, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Famous Footwear customer support team than with Shoe Show customer service.

Famous Footwear and Shoe Show Consumer Ratings

Rank
488 out of 2463 in Footwear and Clothing category
216 out of 2463 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
287 in category
132 in category
Customer service
428 in category
206 in category
Discounts and Special Offers
238 in category
155 in category

According to consumer ratings and reviews, Shoe Show ranks 272 points higher in the Footwear and Clothing category than Famous Footwear. People gave Famous Footwear 1.4 stars for Exchange, Refund and Cancellation Policy criterion in Footwear and Clothing category and it is 565 points higher than the worst rated brand in this category. At the same time, Shoe Show was rated 2 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 720 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Shoe Show has a higher rating than Famous Footwear. Regarding Discounts and Special Offers criterion, consumers gave Famous Footwear 2.3 stars and it is 72% greater than other in category. Shoe Show however was rated 2.7 stars and it is 82% greater than other in category.

Famous Footwear and Shoe Show Rating Details

Exchange, Refund and Cancellation Policy
1.4 (20 reviews)
2 (49 reviews)
Reviewer's quote

...service and found out they canceled the order,,,I asked "just when were you ever going to let me know that??" and then I was told they would issue a "refund check" in about 2-3 weeks! 2-3 WEEKS !! I asked why so long? Their answer "It's our...

Avyaan

The boots were more online and the manager said if we paid full price once we got the boots we could bring them in and they would issue a refund for the extra amount. The very next day my son gets an email that there was an error with the order it would not be processed. Upon further questions an...

Lisa W
Customer service
1.1 (20 reviews)
1.7 (60 reviews)
Reviewer's quote

I ordered 2 pair of boots. One i never recieved the second pair was damaged! I had to return to the store. It has been several weeks since I returned and asked them to reorder them. And nothing i called and they said they already sent a refund check but as i said its been several weeks. The lady i...

Mandie P

...and ultimately if they were to leave a mess I would have pick it up she was just a racist person who was just following me around because I wash the only customer in there, and besides they don’t just get pay to look pretty at some point they have to clean up the problem with some people nowadays it’s that the less they do the less they want to...

Mary R
Discounts and Special Offers
2.3 (18 reviews)
2.7 (47 reviews)
Reviewer's quote

I paid CASH money for some boots to be mailed to me and 2 weeks later I still haven’t received the boots I called so that I can go in a get a refund and have yet been able to get my CASH money back!!

Renee T

...But I am also thankful to Dillon's staff for helping me find a new place to shop! YES I will drive the extra miles to recieve the better service that little Marion store offers -not to mention clean, neat ,lets you use the restroom if needed and appreciates the customers!..

Filmore

Famous Footwear and Shoe Show Pros and Cons

Pros
  • Store
  • Prices
  • Shoes and other merchandise
  • Sales
Cons
  • Poor refund policy --- poor customer service
  • Poo customer service
  • Shoes ordered twice
  • Customer service
  • Poor customer service
  • Service

Famous Footwear and Shoe Show Most Positive Reviews

Top rated reviews
4.2

I saw two members of your staff a smaller Mexican lady yelling at another woman working at the store. The one yelling...

5

Ride sales woman. Would not let me return shoes... She said they had been worn and they had not. She called us a liar!...

Famous Footwear and Shoe Show Most Critical Reviews

Lowest rated reviews
1

Purchased 2 pair of sneakers in the $60 range both defective in under 2 weeks and one month. Refused to refund me.

1

Tries to pay partial credit for something and my sister was going to pay the rest. The girl must have been new because...

Famous Footwear and Shoe Show Latest Reviews

Recent published reviews
2

Your phone number rings busy!!
Bought a pair of shoes from this location, turned out to be defective. Contacted shoe comp...

Read all 66 reviews
3

I have been standing in Shoe Dept for 20 minutes while the girls up front who work here sound like they're having a...

Read all 129 reviews

Famous Footwear and Shoe Show Products and Services

Most reviewed product and services
  • Famous Footwear Manager (11 reviews)
  • Famous Footwear Customer Care (7 reviews)
  • Famous Footwear 10-Dollar Off Your Next Purchase Deal (1 review)
  • Shoe Show Manager (18 reviews)
  • Shoe Show Customer Care (16 reviews)
  • Shoe Show Shipping Service (7 reviews)