Famous Footwear vs Forever 21

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Famous Footwear

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $846 CLAIMED LOSSES
  • $71 AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Store 1

Customers don't like

  • Return policy stinks2
  • Being conned1
  • Manager nick1
  • Neither was delivered1
  • Shoes ordered twice1

Products by Famous Footwear

No items

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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