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Familytreenow

Telecommunications
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $200K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Awesome 1
  • Only free people tracing service out there 1

Customers don't like

  • Website does not respond to opting out3
  • Disclosure of personal contact details3
  • Personal information being on the net3
  • No registration required to access information1
  • Personal info disclosed1
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2538 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap 14
  • Concept 9
  • No major problems 3
  • Service 3
  • Call quality 2

Customers don't like

  • No customer service28
  • Technical support22
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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