PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Find A Grave and Familytreenow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Find A Grave
Familytreenow

Find A Grave and Familytreenow Overview

Total reviews 661 81
Company responses 0 0
Issues resolved 6 0

Find A Grave and Familytreenow Consumer Ratings

Rank
82 out of 648 in Media category
22 out of 79 in Background and People Search category
Website
70 in category
14 in category
Customer service
87 in category
13 in category
Product or Service Quality
55 in category
17 in category
Price Affordability
51 in category
11 in category

Find A Grave and Familytreenow Rating Details

Website
2.2 (129 reviews)
1.7 (23 reviews)
Reviewer's quote

...com website for an hour now, so I can see a family member's memorial. All I get is 502 Bad Gateway! What's going on with findagrave. com...

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This website offers an "opt-out" but I get an error every time I try to opt-out. Horrible website. I have followed the lengthy verification I-am-not-a-robot procedure and always get the same error...

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Customer service
1.5 (124 reviews)
1.5 (23 reviews)
Reviewer's quote

...Your service created this FAG #, but when you pull this number up it brings someone's profile in Connecticut named Sarah Freeman, no relation. Straighten this confusion and change my account setting with the proper FAG #. Associated with email: john...

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... unsecure by firefox, required me to fill out personal information, but also advised that this form of request had overloaded the company's ability to provide service in a timely manner. I find this company- in its gross negligence of providing address details to the world at large, coupled with an opt out policy that is bogus -non-functional- b...

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Product or Service Quality
2 (105 reviews)
1.4 (24 reviews)
Reviewer's quote

...I LOVE Find A Grave and have had excellent service from it. I want to regain that good service. Thank you very kindly..

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...Now I know how the last scamming calls I was getting started calling my kids, when I blocked their number! This is NOT a legit service! ..

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Price Affordability
2.6 (69 reviews)
1.8 (17 reviews)
Reviewer's quote

...00 per year to join Ancestry I decided that the few things I have left to learn is not worth the price, and FAG put the last nail in the coffin. These genealogy companies have savaged human history for their own personal fortunes. GOD bless their after life..

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I have been trying to contact someone to get latest version of Family Tree program installed on my new computer. My old computer has Family Tree Maker 2012. Need to transfer data to my new computer before I loose everything. Please contact me. I have no idea how to contact you.Albert R....

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Find A Grave and Familytreenow Pros and Cons

Pros
  • Ability to search for a gravesite
  • Photos of grave markers
  • Finding information in cemeteries
  • Program and want to install it on my new computer
  • Only free people tracing service out there
Cons
  • Inability to file complaints with company
  • Customer service
  • Posting of incorrect information
  • Personal information being on the net
  • Personal info disclosed
  • Website does not respond to opting out

Find A Grave and Familytreenow Most Positive Reviews

Top rated reviews
5

As a Find A Grave member myself, it pains me to hear so many negative experiences from people. As with any community, it...

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5

I highly rate this site as it helped me solve a puzzle regarding what happened to a dear friend whom I lost contact with...

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5

Sirs, I had come across the obituary for the late Benjamin J. "Benny"
Spelman and I must say, that the photo is of Lloyd...

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5

I think that Familytreenow is an awesome Site. I volunteer reuniting Military Veterans and this Site has helped with my...

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Find A Grave and Familytreenow Most Critical Reviews

Lowest rated reviews
1

I am so sorry Lenda, Its all my fault . I shouldn't have messed with your memorials . My bad .I started the whole...

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1

They're there to steal your identity and lie about who you're married they're there to steal your identity...

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1

I have found a large number of mistakes in this site due to incorrect compilation of information from other incorrect...

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1

Prefect tool for identity theft and stalkers.

Name, birthday, addresses, mothers family information including her maide...

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Find A Grave and Familytreenow Latest Reviews

Recent published reviews
4

My Father Wilfred Edwin Kaney name not Erwin

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No votes

Re: 2nd opt out request.
Dear Sir/Madam,
My name is Daniel Nmemah, I prepared this request to remove personally identifiab...

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No votes

I got sick and forgot my password and still do not remember. I have over 16ooo people entered my email was...

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No votes

Manager is Rude - no respect for paying customers or her staff

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Find A Grave and Familytreenow Products and Services

Most reviewed product and services
  • Find A Grave Genealogy Record (77 reviews)
  • Find A Grave Forum (22 reviews)
  • Find A Grave Profile (18 reviews)
  • Familytreenow Genealogy Record (7 reviews)