PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Familytreenow and Find A Grave as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Familytreenow
Find A Grave

Familytreenow and Find A Grave Overview

Total reviews 80 649
Company responses 0 0
Issues resolved 0 6

Familytreenow and Find A Grave Consumer Ratings

Rank
21 out of 76 in Background and People Search category
76 out of 625 in Media category
Product or Service Quality
14 in category
52 in category
Customer service
12 in category
83 in category
Website
13 in category
72 in category
Diversity of Products or Services
11 in category
81 in category

Familytreenow and Find A Grave Rating Details

Product or Service Quality
1.4 (24 reviews)
2 (104 reviews)
Reviewer's quote

...Now I know how the last scamming calls I was getting started calling my kids, when I blocked their number! This is NOT a legit service! ..

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...Your service created this FAG #, but when you pull this number up it brings someone's profile in Connecticut named Sarah Freeman, no relation. Straighten this confusion and change my account setting with the proper FAG #. Associated with email: john...

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Customer service
1.5 (23 reviews)
1.5 (122 reviews)
Reviewer's quote

... unsecure by firefox, required me to fill out personal information, but also advised that this form of request had overloaded the company's ability to provide service in a timely manner. I find this company- in its gross negligence of providing address details to the world at large, coupled with an opt out policy that is bogus -non-functional- b...

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...I don't know about you, but I hate paying for a web service and then get riddled with lots of error messages. So beware everyone, don't complain to findagrave. You might get banned too...

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Website
1.7 (23 reviews)
2.2 (125 reviews)
Reviewer's quote

This website offers an "opt-out" but I get an error every time I try to opt-out. Horrible website. I have followed the lengthy verification I-am-not-a-robot procedure and always get the same error...

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I find it upsetting that strangers are posting information about people on a public website. It does not help that many people have no knowledge of the families, and therefore no knowledge of inaccurate information. Frankly I am still shocked that some stranger would link a person as a family...

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Diversity of Products or Services
1.7 (19 reviews)
1.9 (68 reviews)
Reviewer's quote

Hi everyone. Hopefully what I write here will save you some time and aggravation.I tried manually removing my private information from this stupid familytreenow site, and it would not let me because it could not "locate" the information that it was showing about me. Ridiculous. So I emailed them...

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...I WORK IN EMERGENCY SERVICES AND AM EXTREMELY BUSY RIGHT NOW** ROFLAO..

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Familytreenow and Find A Grave Pros and Cons

Pros
  • Program and want to install it on my new computer
  • Only free people tracing service out there
  • Ability to search for a gravesite
  • Photos of grave markers
  • Finding information in cemeteries
Cons
  • Personal information being on the net
  • Personal info disclosed
  • Website does not respond to opting out
  • Inability to file complaints with company
  • Customer service
  • Posting of incorrect information

Familytreenow and Find A Grave Most Positive Reviews

Top rated reviews
5

I highly rate this site as it helped me solve a puzzle regarding what happened to a dear friend whom I lost contact with...

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5

As a Find A Grave member myself, it pains me to hear so many negative experiences from people. As with any community, it...

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5

I think that Familytreenow is an awesome Site. I volunteer reuniting Military Veterans and this Site has helped with my...

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5

Sirs, I had come across the obituary for the late Benjamin J. "Benny"
Spelman and I must say, that the photo is of Lloyd...

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Familytreenow and Find A Grave Most Critical Reviews

Lowest rated reviews
1

They're there to steal your identity and lie about who you're married they're there to steal your identity...

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1

I am so sorry Lenda, Its all my fault . I shouldn't have messed with your memorials . My bad .I started the whole...

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1

Prefect tool for identity theft and stalkers.

Name, birthday, addresses, mothers family information including her maide...

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1

I have found a large number of mistakes in this site due to incorrect compilation of information from other incorrect...

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Familytreenow and Find A Grave Latest Reviews

Recent published reviews
No votes

Manager is Rude - no respect for paying customers or her staff

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2

I have been doing genealogy for about 10 years, yesterday I decided to use Find A Grave site. I looked up my mother, ima...

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No votes

PLEASE REMOVE MY NAME ON YOUR UNDER DANIELLE
MURPHY

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No votes

we had a black out &;; I lost all my passwords from this so I need you to fix it from your end please. I sponscerd...

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Familytreenow and Find A Grave Products and Services

Most reviewed product and services
  • Familytreenow Website (27 reviews)
  • Familytreenow Genealogy Record (7 reviews)
  • Familytreenow Customer Care (5 reviews)
  • Find A Grave Website (171 reviews)
  • Find A Grave Genealogy Record (77 reviews)
  • Find A Grave Account (38 reviews)