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Family Video

Entertainment
  • 1 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $10 CLAIMED LOSSES
  • $10 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Used to be friendly an polite 1

Customers don't like

  • Disgusting bathroom and response from worker1
  • How rude they are1
Delete
  • 0 ISSUES RESOLVED
  • 541 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
2.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fun of playing 4
  • All the fun 3
  • Coupons 2
  • Variety 2
  • Customer service - my bill was cancelled immediately 2

Customers don't like

  • False claims of winning12
  • Getting no response to my emails7
  • Too many confusing games and no help5
  • Deceptiveness4
  • Having to wait4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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