Family Video vs Netflix

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Family Video

Entertainment
  • 1 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $10 CLAIMED LOSSES
  • $10 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Used to be friendly an polite 1

Customers don't like

  • Disgusting bathroom and response from worker1
  • How rude they are1

Products by Family Video

No items

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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1047 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 8
  • Convenience 4
  • Lots of variety 3
  • That netflix has an order system 3
  • Orange is the new black 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3

Products by Netflix

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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