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Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • I never had any problems until about a couple of months ago 2
  • Affordable 1
  • Price is ok 1
  • Sends confirmation texts for paid bills 1
  • Worse so called prepaid company 1

Customers don't like

  • Customer service6
  • Overseas customer service3
  • Pathetic family mobile service and payment servicing3
  • Family mobile2
  • I did not like the paying part2
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2141 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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