Family Mobile vs Verizon Wireless

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Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • I never had any problems until about a couple of months ago 2
  • Affordability 1
  • Worse so called prepaid company 1
  • Price is ok 1

Customers don't like

  • Customer service6
  • Overseas customer service3
  • Pathetic family mobile service and payment servicing3
  • Family mobile2
  • I did not like the paying part2

Products by Family Mobile

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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Coverage area 13
  • Seem to have better coverage than most providers 9
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Problem resolution10

Products by Verizon Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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