Start a new comparison
Delete

Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • I never had any problems until about a couple of months ago 2
  • Affordability 1
  • Worse so called prepaid company 1
  • Price is ok 1

Customers don't like

  • Customer service6
  • Overseas customer service3
  • Pathetic family mobile service and payment servicing3
  • Family mobile2
  • I did not like the paying part2
Delete

Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 957 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.