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Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • I never had any problems until about a couple of months ago 2
  • Affordable 1
  • Price is ok 1
  • Sends confirmation texts for paid bills 1
  • Worse so called prepaid company 1

Customers don't like

  • Customer service6
  • Overseas customer service3
  • Pathetic family mobile service and payment servicing3
  • Family mobile2
  • I did not like the paying part2
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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