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Family Dollar

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1311 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • How close they were to my house 15
  • Feel like i should shop elsewhere 12
  • Parking was plentiful 8
  • Shopping there since they opened 6
  • Prices in store 3

Customers don't like

  • Customer service16
  • Rude profiling manager6
  • Being spoken to rudely6
  • Very rude5
  • Not appropriate human relations skills5
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 766 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $624 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service13
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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