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Family Dollar

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Discounts and Special Offers
Location
Layout of Store
Diversity of Products or Services
  • How close they were to my house 15
  • Feel like i should shop elsewhere 12
  • Parking was plentiful 8
  • Shopping there since they opened 6
  • Prices in store 3

Customers don't like

  • Customer service16
  • Rude profiling manager6
  • Being spoken to rudely6
  • Very rude5
  • Not appropriate human relations skills5
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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 917 TOTAL REVIEWS
  • $56K CLAIMED LOSSES
  • $386 AVERAGE LOSS
2.7
Customer service
Discounts and Special Offers
Location
Layout of Store
Diversity of Products or Services
  • Near my home 9
  • Friendley and courtous 7
  • Prices 5
  • Location 4
  • Employees customer service skills 4

Customers don't like

  • Customer service8
  • No management4
  • Poor service3
  • Disrespectful and condescending employee3
  • Customer service skills3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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