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Family Dollar

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1265 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • How close they were to my house 15
  • Feel like i should shop elsewhere 12
  • Parking was plentiful 8
  • Shopping there since they opened 6
  • Prices in store 3

Customers don't like

  • Customer service15
  • Being spoken to rudely6
  • Not appropriate human relations skills5
  • Very rude4
  • Rude profiling manager4
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Kohls

Supermarkets and Malls
  • 13 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $862 AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons 4
  • Receiving points that turn to cash 3

Customers don't like

  • Customer service39
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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