PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Great Expressions Dental Centers and Familia Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Great Expressions Dental Centers
Familia Dental

Great Expressions Dental Centers and Familia Dental Overview

Total reviews
325
145
Company responses
0
0
Issues resolved
4
0

Great Expressions Dental Centers and Familia Dental Consumer Ratings

Rank
76 out of 395 in Dentistry category
82 out of 395 in Dentistry category
Customer service
59 in category
60 in category
Diversity of Products or Services
67 in category
78 in category
Reliability
53 in category
56 in category
Website
60 in category
82 in category

Great Expressions Dental Centers and Familia Dental Rating Details

Customer service
1.6 (198 reviews)
1.5 (96 reviews)
Reviewer's quote

Since we have always received excellent customer service in Miami, we anticipated the same service in Palm Bay. I just called the Palm Bay office to make an appointment and was told that my entire family had been released from the office due to a conflict with the Doctor. I'm appalled for one being...

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...Horrible customer service and they don't follow their mission statement. I filed a complaint with the 800 number and was told I will get a text or call about it. And that was after he asked his Supervisor if he could take my complaint..

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Diversity of Products or Services
1.9 (156 reviews)
1.7 (76 reviews)
Reviewer's quote

...POOR CUSTOMER SERVICES. I AM A BUSINESS OWNER AND DOES ALOT OF NETWORKING WITH CLIENTS. I WOULD NOT HAVE DONE THAT...

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...Wong I am so happy with my new teeth and your services thank u..

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Reliability
1.5 (150 reviews)
1.5 (84 reviews)
Reviewer's quote

Over a series of years (and an endless parade of different dentists) I have had severely substandard care at the local office and have finally taken my business to a "real" dentist in private practice who has been my sister and her family's dentist for years.He has been repairing the poor work of...

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When to my appointment to put some braces they came off was asked if I had hard food or chew I said no they took the rubber off and when the doctor came to put them on she pressed the wire to my gum not only are they not professional, but they talk about clients in front of the ones they are doing...

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Website
2 (150 reviews)
1.9 (78 reviews)
Reviewer's quote

Please look at the BBB report before scheduling an appointment.https://www.bbb.org/us/mi/southfield/profile/dentist/great-expressions-dental-centers-0332-46000435/complaints

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...They scheduled my next visit 5 months out stating that is the next opening Yet all over there fake website it states Same Day Appointments. After extractions are done, a patient should be seen for follow up in 10 days to check for infections/healing etc. not 5 months...

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Great Expressions Dental Centers and Familia Dental Pros and Cons

Pros
  • Dental assistant
  • Dentist
  • Appointment confirmation
  • Medicaid
  • Accepts medicaid
  • Receptionist
Cons
  • Wait time
  • Billing practices
  • Hidden charges
  • Unprofessional
  • Unorganized
  • No communication

Great Expressions Dental Centers and Familia Dental Most Positive Reviews

Top rated reviews
5

My son had dental service with Great Expression Dental Center in Stockbridge, GA between April 2015 through July 2015. ...

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5

I have been taking my kids here for a long time and my fourteen year old has had alot of dental work done (...

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5

Manchester, CT office is nice! Staff seem to really listen and care - they're committed to providing quality service &...

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5

My Experience with familia was great. Fast, friendly and great with kids

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Great Expressions Dental Centers and Familia Dental Most Critical Reviews

Lowest rated reviews
1

Worst place EVER! My son was seen (in the Lehigh Acres, Florida office) and we were told he needed a root canal...at...

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1

If your teeth can cause blood poisoning and kill you from a very small infection why is is it so hard to get dental care...

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1

This has been the worst dental experience of my life. Told me that I needed work done that didn't need to be done. ...

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1

A very bed place to work in and to go to.Unqualified staff . they like to use the favoritism if you ask for your rights...

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Great Expressions Dental Centers and Familia Dental Latest Reviews

Recent published reviews
2.5

Over a series of years (and an endless parade of different dentists) I have had severely substandard care at the local o...

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1.2

When to my appointment to put some braces they came off was asked if I had hard food or chew I said no they took the...

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2.5

Please look at the BBB report before scheduling an appointment.
https://www.bbb.org/us/mi/southfield/profile/dentist/grea...

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1.5

Paid several thousands out of pocket for braces in Feb. 2015. Dr. Amir was awesome and set the plan up, bonded my bracke...

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Great Expressions Dental Centers and Familia Dental Products and Services

Most reviewed product and services
  • Great Expressions Dental Centers Customer Care (67 reviews)
  • Great Expressions Dental Centers Dentistry Doctor (8 reviews)
  • Great Expressions Dental Centers Office Manager (6 reviews)
  • Familia Dental Customer Care (20 reviews)
  • Familia Dental Dentistry Doctor (11 reviews)
  • Familia Dental Manager (4 reviews)