PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fallas Stores and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fallas Stores
Modlily

Fallas Stores and Modlily Overview

Total reviews 203 3744
Company responses 0 0
Issues resolved 0 19

Fallas Stores and Modlily Consumer Ratings

Rank
98 out of 533 in Supermarkets and Malls category
1373 out of 4768 in Footwear and Clothing category
Customer service
119 in category
1156 in category
Product or Service Quality
94 in category
1252 in category
Diversity of Products or Services
127 in category
1264 in category
Exchange, Refund and Cancellation Policy
139 in category
1143 in category

Fallas Stores and Modlily Rating Details

Customer service
1.7
(86 reviews)
1.1
(1628 reviews)
Reviewer's quote

...She seemed bothered that she had to help me or answer any of my questions isnโ€™t her job customer service..

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...Customer service will provide help if you give them credit card information and allow them to charge you $1. 00 or $46. 00per year to talk with someone for return info...

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Product or Service Quality
2.3
(79 reviews)
1.3
(1283 reviews)
Reviewer's quote

I got charged for a product that I did not purchase the good thing was that I did not walk out of the store I went over product by product and notice that I did not purchase at the picture contact your manager George and when he came back there he was like oh we could do the refund cuz you don't...

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MY PRODUCT WAS PAID FOR BUT NEVER RECEIVED TGE MERCHABDISE. Very poor sketch delivery. do no recommend this company..

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Diversity of Products or Services
2.5
(77 reviews)
1.6
(1295 reviews)
Reviewer's quote

...I KNOW you have good retail products inside and I shop there all the time. But my window DOES look right out to your store and its a drag. Its hideous and just keeps getting worse...

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...Would appreciate an update on my products ASAP..

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Exchange, Refund and Cancellation Policy
1.9
(72 reviews)
1.1
(1460 reviews)
Reviewer's quote

The lady told me they donโ€™t refund but they exchange and I ask her if itโ€™s everything, she said yes ok I went home and hour long u went back in the same day just one hour not even I ask her if u can change to larger size but the other lady said they donโ€™t change pajamas and sleeping products. I...

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I would like to exchange my top for a smaller one but am having trouble figuring out the return system. Please help. Striped shirt US 16-18 I left a message on phone...

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Fallas Stores and Modlily Pros and Cons

Pros
  • Prices and variety of clothes
  • Prices
  • Enjoyed the customers
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Not acceptable and will ever revisit
  • Irresponsible managers and supervisors
  • Customer service
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Fallas Stores and Modlily Most Positive Reviews

Top rated reviews
5

It was the hottest most uncomfortable store I've ever been in for me and your employees I stop spending money in your...

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5

I got notice that February 2ed you received my payment of $58.94
2-tops and 1-ankle bracelet.
Yesterday March 1st I receiv...

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5

Why are stores closing is there any other locations then houston.. Is the stores business doing ok

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5

Both items ordered from modlily.com were garbage. Item 1 arrived dirty with spot you can see clearly through packaging....

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Fallas Stores and Modlily Most Critical Reviews

Lowest rated reviews
1

Horrible customer service and cleanliness of store. My wallet was stolen and they refused to run the cameras back. Im...

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1

I purchased a bathing suit in my size and when it came from Shanghai, the bathing suit looked like it would fit someone...

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1

It's interesting how a complaint is filed with your company about and Undocumented Workers and even though according to...

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1

Got 2 bathing suits, purchased same size. One was received X Small (needed X large) and the suit itself was marked as X...

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Fallas Stores and Modlily Latest Reviews

Recent published reviews
No votes

I have a refund card with a full amount on it I need my money please thank you I would really appreciate it

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No votes

The *** I brought which I love are pilling Is this a complaint you have heard before .do you exchange? Area all your...

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No votes

I am sending you an ID. He blackmails our room boys and girls and abuses us. We have also complaineed to yourr...

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No votes

I don't know how to track my order. It's payed for online and has been processed but haven't received my tanking from...

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