PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fallas Stores and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fallas Stores
Modlily

Fallas Stores and Modlily Overview

Total reviews 195 3249
Company responses 0 0
Issues resolved 0 8

Fallas Stores and Modlily Consumer Ratings

Rank
55 out of 350 in Supermarkets and Malls category
789 out of 2195 in Footwear and Clothing category
Customer service
51 in category
527 in category
Product or Service Quality
50 in category
563 in category
Diversity of Products or Services
70 in category
643 in category
Exchange, Refund and Cancellation Policy
68 in category
511 in category

Fallas Stores and Modlily Rating Details

Customer service
1.7 (84 reviews)
1.1 (1473 reviews)
Reviewer's quote

...She seemed bothered that she had to help me or answer any of my questions isn’t her job customer service..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Product or Service Quality
2.3 (77 reviews)
1.3 (1141 reviews)
Reviewer's quote

I got charged for a product that I did not purchase the good thing was that I did not walk out of the store I went over product by product and notice that I did not purchase at the picture contact your manager George and when he came back there he was like oh we could do the refund cuz you don't...

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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Diversity of Products or Services
2.5 (74 reviews)
1.6 (1161 reviews)
Reviewer's quote

When the employee who was out sick & his vocational specialists from Eliot Community Human Services found out about the incident between the store manager & the employee who had the death in the family, they both agreed that Fallas is not a great working environment & consider staying away from...

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...Trying to return these two products but having issues with website. It does not keep me signed in, Finally got to the point of getting return labels but it will now allow me to save the labels so I can print them from another printer. Frustrating, to say the least...

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Exchange, Refund and Cancellation Policy
1.9 (69 reviews)
1.1 (1323 reviews)
Reviewer's quote

The lady told me they don’t refund but they exchange and I ask her if it’s everything, she said yes ok I went home and hour long u went back in the same day just one hour not even I ask her if u can change to larger size but the other lady said they don’t change pajamas and sleeping products. I...

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...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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Fallas Stores and Modlily Pros and Cons

Pros
  • Prices and variety of clothes
  • Prices
  • Enjoyed the customers
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Not acceptable and will ever revisit
  • Irresponsible managers and supervisors
  • Customer service
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Fallas Stores and Modlily Most Positive Reviews

Top rated reviews
5

Denbigh-Newport News-the store is a disaster-unorganized-floors lots of tags from clothes all over the place-items on...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

It was the hottest most uncomfortable store I've ever been in for me and your employees I stop spending money in your...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Fallas Stores and Modlily Most Critical Reviews

Lowest rated reviews
1

This store is ridiculous. I bought some jeans from them. Went home tried them on and found they did not fit. Brought...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

Worst store ever!!!! I went to return a damage luch bag and they did not give me my money back. They just gave me a...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Fallas Stores and Modlily Latest Reviews

Recent published reviews
No votes

It was on Saturday July 4th i had came into the store well i had paid for a pair of pants and the security officer said...

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No votes

I sent on Nov. 24 a complain about our order and payment but till now I have not received any response.
best regards, Dan...

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4.6

My pay was small I worked over time last week and I didnt get pay what I thought I deserved all I want to know why I...

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1

It took over 2 months to get my orderSarcastic
. The dress and blouse were at least 2 sizes smaller than the one I orde...

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Fallas Stores and Modlily Products and Services

Most reviewed product and services
  • Fallas Stores Manager (55 reviews)
  • Fallas Stores Sanitary Conditions (11 reviews)
  • Fallas Stores Air Conditioner Facility (8 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)