PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fallas Stores and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fallas Stores
Modlily

Fallas Stores and Modlily Overview

Total reviews 203 3762
Company responses 0 0
Issues resolved 0 20

Fallas Stores and Modlily Consumer Ratings

Rank
96 out of 536 in Supermarkets and Malls category
1484 out of 4781 in Footwear and Clothing category
Customer service
119 in category
1167 in category
Product or Service Quality
95 in category
1259 in category
Diversity of Products or Services
126 in category
1268 in category
Exchange, Refund and Cancellation Policy
139 in category
1152 in category

Fallas Stores and Modlily Rating Details

Customer service
1.7
(86 reviews)
1.1
(1636 reviews)
Reviewer's quote

...She seemed bothered that she had to help me or answer any of my questions isnโ€™t her job customer service..

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...Customer service will provide help if you give them credit card information and allow them to charge you $1. 00 or $46. 00per year to talk with someone for return info...

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Product or Service Quality
2.3
(79 reviews)
1.3
(1291 reviews)
Reviewer's quote

I got charged for a product that I did not purchase the good thing was that I did not walk out of the store I went over product by product and notice that I did not purchase at the picture contact your manager George and when he came back there he was like oh we could do the refund cuz you don't...

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MY PRODUCT WAS PAID FOR BUT NEVER RECEIVED TGE MERCHABDISE. Very poor sketch delivery. do no recommend this company..

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Diversity of Products or Services
2.5
(77 reviews)
1.6
(1303 reviews)
Reviewer's quote

...I KNOW you have good retail products inside and I shop there all the time. But my window DOES look right out to your store and its a drag. Its hideous and just keeps getting worse...

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...Would appreciate an update on my products ASAP..

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Exchange, Refund and Cancellation Policy
1.9
(72 reviews)
1.1
(1467 reviews)
Reviewer's quote

The lady told me they donโ€™t refund but they exchange and I ask her if itโ€™s everything, she said yes ok I went home and hour long u went back in the same day just one hour not even I ask her if u can change to larger size but the other lady said they donโ€™t change pajamas and sleeping products. I...

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...So I ask for a refund? The page I see it said order cancelled on March 11th and the $110. 23 was taken out of my account! The money has never been put back in my account! I have no swimsuits and I am out the money at this time!! I want my money back!!..

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Fallas Stores and Modlily Pros and Cons

Pros
  • Prices and variety of clothes
  • Prices
  • Enjoyed the customers
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Not acceptable and will ever revisit
  • Irresponsible managers and supervisors
  • Customer service
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Fallas Stores and Modlily Most Positive Reviews

Top rated reviews
5

It was the hottest most uncomfortable store I've ever been in for me and your employees I stop spending money in your...

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5

I have a question about one of their products. What is their email address please? I have several of their tops and...

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5

Why are stores closing is there any other locations then houston.. Is the stores business doing ok

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5

I ordered a bathing on July 23rd and I was hoping it would get here before I go on Vacation. Could you check for me...

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Fallas Stores and Modlily Most Critical Reviews

Lowest rated reviews
1

Horrible customer service and cleanliness of store. My wallet was stolen and they refused to run the cameras back. Im...

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1

A week ago I ordered from Modlily. Package has not arrived and I can't even find out how to get in touch. They make...

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1

It's interesting how a complaint is filed with your company about and Undocumented Workers and even though according to...

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1

I ordered my stuff last Thursday and payed for it to be shipped within 3-5 business days and I still haven't refieved...

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Fallas Stores and Modlily Latest Reviews

Recent published reviews
No votes

I have a refund card with a full amount on it I need my money please thank you I would really appreciate it

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No votes

When I placed my order, my discount was not applied when I hit submit. They don't want to refund my discount, but put...

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No votes

I am sending you an ID. He blackmails our room boys and girls and abuses us. We have also complaineed to yourr...

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1

I am waiting for my bathing suit. They charged my PayPal but didnt email me the confirmation with an order number and I...

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