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  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $8.7K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.9
Exchange, Refund and Cancellation Policy
Website
Customer service
Diversity of Products or Services
Staff
  • Great service 1
  • Hassle free 1
  • Live representative to speak with 1

Customers don't like

  • Misled by the model number1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Website
Customer service
Diversity of Products or Services
Staff
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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