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Fairpoint

Telecommunications
  • 2 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $27.4K CLAIMED LOSSES
  • $741 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 3
  • Some of customer service 2
  • Having internet 2
  • People at 1st 1
  • One of few options in the area 1

Customers don't like

  • Long waiting time4
  • Technical support3
  • Fairpoint3
  • Billing practices3
  • Wasting my time2
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2230 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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