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Fairpoint

Telecommunications
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $25.4K CLAIMED LOSSES
  • $847 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Customer service 3
  • Having internet 2
  • Some of customer service 2
  • One of few options in the area 1
  • People at 1st 1

Customers don't like

  • Technical support8
  • Lack of knowledge8
  • Long waiting time6
  • Waste of time6
  • Rude customer service5
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1613 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Waste of time39
  • No accountability37
  • Lost money35
  • No results35
  • Safety concerns13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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