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Fairpoint

Telecommunications
  • 2 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $27.4K CLAIMED LOSSES
  • $741 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Customer service 3
  • Some of customer service 2
  • Having internet 2
  • People at 1st 1
  • One of few options in the area 1

Customers don't like

  • Long waiting time4
  • Fairpoint4
  • Billing practices4
  • Technical support3
  • Not being called back3
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Mediacom

Telecommunications
  • 1 ISSUES RESOLVED
  • 703 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $599 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Poor customer service11
  • Unable to resolve problem8
  • No one resolves the problem7
  • Issue was not resolved7
  • No one resolves problem6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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