Start a new comparison
Delete

Fairpoint

Telecommunications
  • 1 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $25.8K CLAIMED LOSSES
  • $805 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Customer service 3
  • Having internet 2
  • Some of customer service 2
  • One of few options in the area 1
  • People at 1st 1

Customers don't like

  • Long waiting time4
  • Fairpoint3
  • Technical support3
  • Not getting my money worth2
  • Wasting my time2
Delete

Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 621 COMPANY RESPONSES
  • 2161 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Firing frontier 10
  • When it was verizon 10
  • Service technicians 8
  • Verizon fios 7
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • False billing pratice16
  • Poor service16
  • Poor communication10
  • Poor service times 38
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion