Start a new comparison
Delete

Fairpoint

Telecommunications
  • 1 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Customer service 3
  • Having internet 2
  • Some of customer service 2
  • One of few options in the area 1

Customers don't like

  • Lack of knowledge8
  • Technical support7
  • Waste of time6
  • Long waiting time5
  • Rude customer service5
Delete

Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 562 COMPANY RESPONSES
  • 1917 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Nothing so far 10
  • Firing frontier 9
  • Service technicians 8
  • When it was verizon 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service87
  • Poor service27
  • False billing pratice22
  • Customer service19
  • Poor communication17
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.