PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Traxxas and Fairfield Collectibles as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Traxxas
Fairfield Collectibles

Traxxas and Fairfield Collectibles Overview

Total reviews
50
22
Company responses
0
0
Issues resolved
0
0

Traxxas was first mentioned on PissedConsumer on Sep 19, 2010 and since then this brand received 50 reviews. It is 28 reviews more than Fairfield Collectibles received since Jun 8, 2009.

Traxxas and Fairfield Collectibles Consumer Ratings

Rank
49 out of 368 in Kids' Stores category
205 out of 4574 in E-commerce category
Exchange, Refund and Cancellation Policy
37 in category
103 in category
Price Affordability
55 in category
150 in category
Customer service
31 in category
119 in category

Traxxas and Fairfield Collectibles Rating Details

Exchange, Refund and Cancellation Policy
1.4 (30 reviews)
2.6 (5 reviews)
Reviewer's quote

Read through this policy all the way to the last line. Traxxas will NOT allow a refund if the vehicle has been operated even one time. I don't know how you are supposed to test out a car to make sure it is what it was advertised to be if you cant operate it to find out...

Jennifer M

...17 (Monday) and requested a refund on the balance of $44. 94 for those two items. I was told by customer service that checks are mailed on Fridays...

Robert F
Price Affordability
1.6 (28 reviews)
3.6 (7 reviews)
Reviewer's quote

...Then i found that they offer a better one locally for $88 and if I want that one from TRAXXAS i would have to buy it full price for $150..

BILL J

...I have already found the same diecast car's half the price of what I paid them and man talking about disappointed I am, people shop around first get the same thing from some other for half the price and less stressful..

PissedConsumer656980
Customer service
1.3 (27 reviews)
2.6 (7 reviews)
Reviewer's quote

It just makes me mad when Traxxas use to be such a customer friendly company but not anymore, makes we wish I never started buying Traxxas Lipo Batteries should have stayed with NiMH batteries or purchased from some one else. Very unhappy and saddened buy Traxxas policy's and I own quite a few...

Charles H

...Fairfield customer support replied immediately that they'd send a replacement. No hassle, just excellent customer service; and I'm a new customer. Replacement came five days later...

Loura

Traxxas and Fairfield Collectibles Pros and Cons

Pros
  • Products
  • Fast out of box
  • What they advertised
  • Selection and sale prices are exceptional
  • Satisfactory products
  • Unknown
Cons
  • Customer service sucks
  • Warranty coverage of paying for a covered item
  • Warranty
  • Site is a bit slow
  • I was not able to communicate with you
  • Customer service

Traxxas and Fairfield Collectibles Most Positive Reviews

Top rated reviews
5

to all who slam traxxas. first off I bought 3 traxxas 1/10 trucks and beat the *** out of them for over a year before...

5

Got a Welly diecast model with a wheel broken in an unopened box. Fairfield customer support replied immediately that...

Traxxas and Fairfield Collectibles Most Critical Reviews

Lowest rated reviews
1

I bought Traxxas products for 10 years now I always have a little bit of issues here and there I just usually fix them...

1

After numerous requests for this firm to offer automobiles that were the envy of any young man walking or driving down...

Traxxas and Fairfield Collectibles Latest Reviews

Recent published reviews
1.3

Over the past year I have had 2 Lipo Batteries go bad. One would not charge so I called Traxxas and I had to send the...

Read all 50 reviews

My order is missing 1 car 60 Impala I was hoping since I paid for it that.u can replace it or send me a different...

Read all 22 reviews

Traxxas and Fairfield Collectibles Products and Services

Most reviewed product and services
  • Traxxas Battery (4 reviews)
  • Traxxas Toy Car (4 reviews)
  • Traxxas E-revo Toy Car (3 reviews)
  • Fairfield Collectibles Shipping Service (3 reviews)
  • Fairfield Collectibles Toy Car (1 review)
  • Fairfield Collectibles Website (1 review)