PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fairfield Collectibles and Traxxas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fairfield Collectibles
Traxxas

Fairfield Collectibles and Traxxas Overview

Total reviews
23
50
Company responses
0
0
Issues resolved
0
0

Traxxas was first mentioned on PissedConsumer on Sep 19, 2010 and since then this brand received 50 reviews. It is 27 reviews more than Fairfield Collectibles received since Jun 8, 2009.

Fairfield Collectibles and Traxxas Consumer Ratings

Rank
213 out of 4208 in E-commerce category
49 out of 312 in Kids' Stores category
Website
146 in category
21 in category
Price Affordability
150 in category
57 in category
Customer service
120 in category
34 in category

Fairfield Collectibles and Traxxas Rating Details

Website
3.4 (8 reviews)
2.6 (26 reviews)
Reviewer's quote

I had been trying to place an order through your Website which is practically inoperable. Several attempts had been made with all of them being unsuccessful. Either your Website is out completely, and your Phone system is horrendous, after placing me on hold for several minutes, which I didn't...

Aniel

Got an X-Maxx and drove it 5 times, but only about 3 batteries worth of time. It caught on fire on the 5th time driving it! I put it out and sent it in for obvious warranty work. That was on July 17, 2019. Today is September 15th. Two days ago, after back and forth over four weeks time, I call to...

Ronnie M
Price Affordability
3.6 (7 reviews)
1.6 (28 reviews)
Reviewer's quote

...I have already found the same diecast car's half the price of what I paid them and man talking about disappointed I am, people shop around first get the same thing from some other for half the price and less stressful..

PissedConsumer656980

...Then i found that they offer a better one locally for $88 and if I want that one from TRAXXAS i would have to buy it full price for $150..

BILL J
Customer service
2.6 (7 reviews)
1.3 (27 reviews)
Reviewer's quote

...I was told by customer service that checks are mailed on Fridays. I figured five business days (excluding holidays) for the check to arrive from Georgia. Twelve business days later...

Robert F

Well let's start by saying he absolutely worst customer service in any companies history I'm surprised they still stay in business my story starts at January 5th 2019 when I bought my E-Revo and heading mine. I bought mine not as a toy that has a rehab instrument for injuries for dogs and to help...

Mark P

Fairfield Collectibles and Traxxas Pros and Cons

Pros
  • Selection and sale prices are exceptional
  • Satisfactory products
  • Unknown
  • Products
  • Fast out of box
  • What they advertised
Cons
  • Site is a bit slow
  • I was not able to communicate with you
  • Customer service
  • Customer service sucks
  • Warranty coverage of paying for a covered item
  • Warranty

Fairfield Collectibles and Traxxas Most Positive Reviews

Top rated reviews
5

Got a Welly diecast model with a wheel broken in an unopened box. Fairfield customer support replied immediately that...

5

to all who slam traxxas. first off I bought 3 traxxas 1/10 trucks and beat the *** out of them for over a year before...

Fairfield Collectibles and Traxxas Most Critical Reviews

Lowest rated reviews
1

After numerous requests for this firm to offer automobiles that were the envy of any young man walking or driving down...

1

I bought Traxxas products for 10 years now I always have a little bit of issues here and there I just usually fix them...

Fairfield Collectibles and Traxxas Latest Reviews

Recent published reviews

Order arrived promptly. I just got the wrong car! I ordered a 1932 Ford and I got a 1950 Studebaker?!! I should have...

Read all 23 reviews
1.3

Over the past year I have had 2 Lipo Batteries go bad. One would not charge so I called Traxxas and I had to send the...

Read all 50 reviews

Fairfield Collectibles and Traxxas Products and Services

Most reviewed product and services
  • Fairfield Collectibles Shipping Service (3 reviews)
  • Fairfield Collectibles Toy Car (1 review)
  • Fairfield Collectibles Website (1 review)
  • Traxxas Battery (4 reviews)
  • Traxxas Toy Car (4 reviews)
  • Traxxas E-revo Toy Car (3 reviews)