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Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $28.3K CLAIMED LOSSES
  • $262 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product i ordered 2
  • Full refund along with cost of return 1
  • Sales staff 1
  • Range of choices 1

Customers don't like

  • Unprofessional staff3
  • No answers to questions2
  • Poor communication backorder but no information ever provided2
  • Rude and unprofessional theves2
  • Rude staff2
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Quality look 7
  • Design 5
  • I will never buy whirlpool appliance 5
  • Service 4
  • Very poor 4

Customers don't like

  • Unhelpful customer service12
  • Shabby product6
  • Quality of appliances5
  • Unresponsive service5
  • Refused to fix problem5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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