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Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product i ordered 3
  • Sales staff 2
  • False claim for shipping times 2
  • Range of choices 1
  • Full refund along with cost of return 1

Customers don't like

  • Unprofessional staff3
  • Rude staff2
  • Rude customer service people2
  • Rude and unprofessional theves2
  • Poor communication backorder but no information ever provided2
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Unlimited data plans 6
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service18
  • Run around from sprint7
  • Unprofessional manager6
  • No resolution6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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