Start a new comparison
Delete

Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $32.1K CLAIMED LOSSES
  • $261 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product i ordered 3
  • Sales staff 2
  • False claim for shipping times 2
  • Range of choices 1
  • Full refund along with cost of return 1

Customers don't like

  • Unprofessional staff3
  • Rude staff2
  • Rude customer service people2
  • Rude and unprofessional theves2
  • Poor communication backorder but no information ever provided2
Delete

Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 2
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Connectivity issues3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel