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Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 231 TOTAL REVIEWS
  • $31.9K CLAIMED LOSSES
  • $266 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product i ordered 3
  • False claim for shipping times 2
  • Full refund along with cost of return 1
  • Sales staff 1
  • Range of choices 1

Customers don't like

  • Unprofessional staff3
  • Poor communication backorder but no information ever provided2
  • Rude and unprofessional theves2
  • Rude customer service people2
  • Rude staff2
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Lack of tech expertise3
  • Roku server issues3
  • Lack of technical support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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