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Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product i ordered 3
  • Sales staff 2
  • False claim for shipping times 2
  • Range of choices 1
  • Full refund along with cost of return 1

Customers don't like

  • Unprofessional staff3
  • Rude staff2
  • Rude customer service people2
  • Rude and unprofessional theves2
  • Poor communication backorder but no information ever provided2
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Lg Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 891 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • N o t h i n g 10
  • Product 3
  • Watch itself 2
  • Washer 2
  • Technical working of the phone 2

Customers don't like

  • Customer service17
  • Repair issues handling9
  • Not willing to fix the persisting problem4
  • Lack of customer service4
  • Lack of after-sales service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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