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Factory Direct Home Improvement
Renewal By Andersen

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Factory Direct Home Improvement

Factory Direct Home Improvement

3.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8 TOTAL REVIEWS
Rank
86 out of 2956
in Construction and Repair category
Rating Details
Customer service
Advertised vs Delivered
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
4.1
5 reviews
Renewal By Andersen

Renewal By Andersen

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 19 TOTAL REVIEWS
Rank
28 out of 261
in Windows and Doors category
Rating Details
Customer service
Advertised vs Delivered
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    06:39
  • ISSUES RESOLVED
    100%
Top Products and Services
1.5
7 reviews
No votes
2 reviews
No votes
2 reviews

How would you compare Factory Direct Home Improvement vs Renewal By Andersen?

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Anonymous
#1709770

I looked at both companies and did extensive research before purchasing from Factory Direct. The renewal by Anderson window has air infiltration issues and ice has been know to build up at the bottom of the window from what many customers have reported.

Factory Direct carries over 25 different brands and you can choose from the best ones with the best track record. I went with the 7400 Series, the warranty was much better lifetime non prorated and transferable.

The price was much better too, for a higher quality window I paid half the price. There’s so much more...Do your research you will see the difference yourself.

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