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Factory Buys Direct

Appliances and Electronics
Has verified representatives
  • 1 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 74 TOTAL REVIEWS
  • $12.8K CLAIMED LOSSES
  • $427 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Easy to buy 4
  • Product 2
  • Product quality 1
  • Free shipping 1
  • Customer service 1

Customers don't like

  • No service6
  • Will not respond to sale rip off5
  • No customer service4
  • Poor customer service2
  • Over 30 days since item was reurned2
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Samsung Electronics

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 732 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2
  • For the most part they work ok 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Poor quality3
  • Lack of warranty coverage3
  • Appliance service life3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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