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Factory Buys Direct

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product 2
  • Customer service 1
  • Easy to buy 1
  • Free shipping 1
  • Product quality 1

Customers don't like

  • Poor customer service7
  • Being lied to4
  • No service4
  • Damaged not reconditioned and no call back3
  • Lie and unending hours on hold when called3
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Samsung Electronics

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 683 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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