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Factory Buys Direct

Appliances and Electronics
Has verified representatives
  • 2 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $380 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Easy to buy 4
  • Way they feed you bs on the phone 2
  • Product 2
  • Product quality 1
  • Prices 1

Customers don't like

  • Poor customer service18
  • No customer service7
  • Will not respond to sale rip off6
  • No service6
  • Customer service excuses at every turn4
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Samsung Electronics

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 754 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Too many defects3
  • Quality3
  • Poor quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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