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Factory Buys Direct

Appliances and Electronics
Has verified representatives
  • 2 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 104 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $396 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Easy to buy 4
  • Product 2
  • Way they feed you bs on the phone 1
  • Product quality 1
  • Prices 1

Customers don't like

  • Poor customer service14
  • Will not respond to sale rip off6
  • No service6
  • No customer service6
  • Customer service excuses at every turn4
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Kitchenaid

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Look of product 9
  • Sleek ss design 4
  • Appearance and reputation 4
  • Reputation 3
  • Previous history with product 3

Customers don't like

  • Customer service18
  • Unhelpful customer service4
  • Refused to fix problem4
  • Non functioning applance4
  • Lack of quality in product4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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