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Factory Buys Direct

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $583 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product 2
  • Customer service 1
  • Easy to buy 1
  • Free shipping 1
  • Product quality 1

Customers don't like

  • Poor customer service7
  • Being lied to4
  • No service4
  • Damaged not reconditioned and no call back3
  • Lie and unending hours on hold when called3
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Kitchenaid

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 480 TOTAL REVIEWS
  • $830K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Look of product 9
  • Appearance and reputation 4
  • Sleek ss design 4
  • Previous history with product 3
  • Reputation 3

Customers don't like

  • Lack of quality in product19
  • Customer service10
  • Defective products9
  • Broke soon after purchase8
  • Unhelpful customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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