PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nextdoor and Facebook as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nextdoor
1.6
Facebook
1.8
Nextdoor
Facebook

Nextdoor and Facebook Overview

Total reviews 1351 107343
Company responses 0 0
Issues resolved 18 1121

Nextdoor and Facebook Consumer Ratings

Rank
393 out of 3631 in Media category
112 out of 570 in Dating and Social Networking category
Customer service
371 in category
115 in category
Website
368 in category
118 in category
Product or Service Quality
355 in category
109 in category
Diversity of Products or Services
345 in category
109 in category

Nextdoor and Facebook Rating Details

Customer service
1.2
(611 reviews)
1.6
(20852 reviews)
Reviewer's quote

...is a friend with a woman who discriminated me for years, You know that I reported that is ignored and if I complain my account is banned for no reason, your customer service is a joke I do not understand why bullies and racial profiling is allowed even 6 people report the person who is vulgar call people names...

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Facebook customer service is horrible. I can't login to my account. I have been emailing Facebook since March asking for help and I haven't received any..

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Website
1.6
(542 reviews)
2
(17813 reviews)
Reviewer's quote

This website is horrible. In my area, ( Northern Illinois) it is controlled by a group of Magas, who do everything they can to curtail free speech. I have been suspended indefinitely, for posting an article that the UAW endorsed Biden for president...

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I have been trying to get help from FB/Meta since the website went down a few weeks ago. Frustrating. Told to open a new account, which I did...

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Product or Service Quality
1.5
(492 reviews)
1.8
(16901 reviews)
Reviewer's quote

...Poor poor customer service! From the reviews Ive read. Im not the only one disappointed in this..

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...Facebook reject my documents' very poor service this is my personal account i give all documents but Facebook service not confirmed my documents Facebook My all details in my account He ask me vervfaction I give documents..

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Diversity of Products or Services
1.6
(428 reviews)
2
(15756 reviews)
Reviewer's quote

I just canceled services with Nextdoor apps since November and now on still getting charged ,,, very disappointed..

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...Meta's single account for all services is absolute BS..

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Nextdoor and Facebook Pros and Cons

Pros
  • I could stay in touch with neighbors
  • Connecting with neighbors
  • Communication with others and keeping up to minute info
  • Friends
  • Family
  • Communication
Cons
  • Nextdoor does nothing to protect its members
  • Hatred and the bullying
  • Discrimination
  • Hackers
  • No customer service
  • Getting hacked

Nextdoor and Facebook Most Positive Reviews

Top rated reviews
5

Overall, I enjoy the app. Today I received a reply to an ad I placed. I can't reply to it and can't figure out why.

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5

Hy,
This is Adnan, user of face book with (Adnan bhi) I'd having email address (adnan.nazir1981@***.com).
I logged out my...

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5

Thank you ever so much for this post you made!!! If he had not been for your post, I never wouldve gotten my problem...

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5

I have never ever violated any standards om facebook. I logbin yesterday morning with no problem then last night it...

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Nextdoor and Facebook Most Critical Reviews

Lowest rated reviews
1

I have been trying to verify my account and the system won't let me, I only get the option for phone verification,...

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1

Need to log back in to my fb page..
Hduduficicicuxuxuxyxyxucucucucucuvuvuvuvucuvivivivivivivivivivivivi.

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1

threatening messages ongoing over the past 12 hrs. Threats stated and continued by Welcome team and lead Jim Bouy. I am...

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1

Facebook customer service is horrible. I can't login to my account. I have been emailing Facebook since March asking...

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Nextdoor and Facebook Latest Reviews

Recent published reviews
1

Yesterday I made the following post, which today has been flagged as "disrespectful" with no explanation as to the basis...

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No votes

Dear Facebook team.I have got review request of my personal account ..kindly solve my issue on my personal Facebook...

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No votes

I was shut off of next door the text said I was being accused of hate speeches and that I need to be at least 18 years...

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No votes

My account has been hacked I have managed to change my email and password but now its saying its sent a code to my...

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