PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Facebook and Instagram as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Facebook
Instagram

Facebook and Instagram Overview

Total reviews
2820
355
Company responses
0
0
Issues resolved
7
0

Facebook and Instagram Consumer Ratings

Rank
14 out of 250 in Dating and Social Networking category
12 out of 250 in Dating and Social Networking category
Customer service
10 in category
13 in category
Website
13 in category
12 in category
Diversity of Products or Services
13 in category
12 in category
Product or Service Quality
8 in category
6 in category

Facebook and Instagram Rating Details

Customer service
2.2 (525 reviews)
2 (84 reviews)
Reviewer's quote

There is no customer service where you can call and speak to someone directly at Facebook. All I found when I do internet searches is posting something in the Facebook "community" and/or ask a question of other Facebook users. Then, when I started going on these Facebook sites and making comments...

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Why do you guys even exist without customer service or support??? The email that your site is sending confirmation doesn't exist on my Facebook profile, and Cox can't help, because they don't do emails anymore. So I just can't get back to my page. ^%$$$*$(*$ you guys!!!..

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Website
2.6 (460 reviews)
2.6 (82 reviews)
Reviewer's quote

My website is blocking please unblock immediately..

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I tried logging into my account and I said something along the lines that my account was used on a fake website? They cant send me a security code because I havent updated my info. Please help.

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Diversity of Products or Services
2.5 (420 reviews)
2.6 (68 reviews)
Reviewer's quote

The name of my business is One way cleaning services . I have question a bout a $17. 00 charge with no descriptions or explanation...

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It is about women masquerading on instagram claiming to provide online services,taking the money n disappearing in India. I have reported the case to cyber crime investigators too. Particularly I would like u to initiate action against an I'd paid fun whose cell nos are +91+918889527735 n...

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Product or Service Quality
2.4 (415 reviews)
2.5 (82 reviews)
Reviewer's quote

I am unable to resolve my Facebook page issue unable tonreach customer service to help me..

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What is going on can you please tell me??? My id is N_o_u_s_h_e_e_n and i didnt share my account with any service to gain followers or like please you did a mistake i just login to { love. elyiam } account and i unfollowed at a time 300 people so its shown your action is block then blocking action...

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Facebook and Instagram Pros and Cons

Pros
  • Talk to friends
  • Important for me to contact with my family
  • Help people to connect
  • Socialize
  • Pictures
  • Good site for sharing videos and expression
Cons
  • No way of contacting customer service
  • I cant talk to customer service
  • Hackers
  • Cant reach a person to talk to about problem
  • Customer services
  • Customer service

Facebook and Instagram Most Positive Reviews

Top rated reviews
5

Someone is sended a request on facebook telling my husband I an a how and I am with a cold zone men which its not true...

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5

my account 305dion was hacked then disabled when a hacker posted on my account i did the appeal within the app for over...

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5

I NEEDED TO CANCEL MY SUBSCRIPTION IT WENT WELL ACTUALLY FAST AND SMOTHER THEN EXPECTED VERY HAPPY AND SATISFIED WITH...

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5

My account is blocked. Dear sir please solve my problem

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Facebook and Instagram Most Critical Reviews

Lowest rated reviews
1

My debit card was stolen from my PO Box. A fraudulent charge was made to my debit card for some type of Facebook...

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1

Yesterday I was blocked from commenting for 23 hours. I said nothing that was racist, threating,etc. I was on a Fox New...

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1

I have had a facebook account for five years and I started it to try and help advertise, and sell My products I sell....

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1

hello sir or madam this is nikki here and the reason is that is not simple is that they refused me to logging me in so...

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Facebook and Instagram Latest Reviews

Recent published reviews
No votes

Without any reason my id was disabled

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No votes

I have updated my account still I'm not able to see any reels option in my account....My account is not Fully updated...

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No votes

Dear sir / madam , My facebook account is asking security check point code confirmation.but I can't access my mobile num...

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No votes

Dear team
I am nidhi Sharma . My account has been deleted permanently by mistake from myself. Kindly retrieve this accoun...

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Facebook and Instagram Products and Services

Most reviewed product and services
  • Facebook Account (893 reviews)
  • Facebook Profile (117 reviews)
  • Facebook Customer Care (51 reviews)
  • Instagram Account (75 reviews)
  • Instagram Profile (15 reviews)
  • Instagram Customer Care (14 reviews)