PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Facebook and Google as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Facebook
Google

Facebook and Google Overview

Total reviews
129
393
Company responses
0
0
Issues resolved
2
4

Google was first mentioned on PissedConsumer on Feb 9, 2008 and since then this brand received 393 reviews. It is 264 reviews more than Facebook received since Jun 4, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Facebook customer support team than with Google customer service.

Facebook and Google Consumer Ratings

Rank
27 out of 232 in Dating and Social Networking category
66 out of 756 in Media category
Customer service
36 in category
47 in category
Website
31 in category
54 in category
Diversity of Products or Services
21 in category
33 in category

Facebook and Google Rating Details

Customer service
1.4 (46 reviews)
1.5 (127 reviews)
Reviewer's quote

...There is no customer service for Facebook there is no one to turn to for a system you have to monitor your account daily. Information is supposed to be private. If...

Kolby

I was going to switch over everything to Google including my phone, but had terrible experience with customer service while trying to install Google hub and chromecast. The techs will have you reset and unplug til you give up. Even if it gets escalated...

Elven
Website
1.9 (42 reviews)
2.1 (120 reviews)
Reviewer's quote

The website will not allow my LEGAL name, keeps saying over and over that you cannot use Nicknames. It's my legal name on my birth certificate. It allowed me to use a Fake first name, but not my legal name...

Whisper l

OverlaysAds diff IPFace book diff IPLocked out a lot of times I've investigated all things devices Wi-Fi IP and my phone is also controlled r u real website?

Nieshia
Diversity of Products or Services
2 (37 reviews)
2.3 (105 reviews)
Reviewer's quote

And above all offering free services like "FREE SEO Optimization" for life time, offering a common market place for one and all. I have no IDEA why FACEBOOK could not give its users UNLIMITED LIKE & DISLIKE options, let them create accounts under nick names or company names asking them for ID...

Netanya

I want to take my business elsewhere after being given misinformation from Google customer services of links to support forms that don't exist or aren't supplied,and being told to call numbers to help me that don't help me, and invalid PIN support numbers with which to call Google. Google have been...

Darla Z

Facebook and Google Pros and Cons

Pros
  • It until this new security policy
  • Very little
  • Very less
  • Used to like google products and customer service
  • Pathetic
  • Many free services offered
Cons
  • Unconscionable requests
  • Will not use phones
  • Oppression
  • Customer service
  • Customer services
  • Service and support

Facebook and Google Most Positive Reviews

Top rated reviews
5

Someone is sended a request on facebook telling my husband I an a how and I am with a cold zone men which its not true...

5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

Facebook and Google Most Critical Reviews

Lowest rated reviews
1

My debit card was stolen from my PO Box. A fraudulent charge was made to my debit card for some type of Facebook...

1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

Facebook and Google Latest Reviews

Recent published reviews

Actually my face book account disabled by mistake

Read all 129 reviews

Why did I just receive a credit card charge from Google LLC* 650-2530000 US on Jan 16 in the amount of $54.20? Was this...

Read all 393 reviews

Facebook and Google Products and Services

Most reviewed product and services
  • Facebook Account (46 reviews)
  • Facebook Website (6 reviews)
  • Facebook Customer Care (5 reviews)
  • Google Account (71 reviews)
  • Google Customer Care (38 reviews)
  • Google Technical Support (11 reviews)