PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fabletics and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fabletics
Rosegal

Fabletics and Rosegal Overview

Total reviews
885
2170
Company responses
0
0
Issues resolved
3
14

Fabletics and Rosegal Consumer Ratings

Rank
445 out of 2058 in Footwear and Clothing category
336 out of 2058 in Footwear and Clothing category
Customer service
253 in category
202 in category
Website
538 in category
302 in category
Product or Service Quality
220 in category
243 in category
Exchange, Refund and Cancellation Policy
324 in category
198 in category

Fabletics and Rosegal Rating Details

Customer service
1.7 (346 reviews)
1.9 (878 reviews)
Reviewer's quote

Customer service was only able to change color on top cancelled the order..

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Website
1.9 (341 reviews)
2.5 (879 reviews)
Reviewer's quote

...Even the email on their website for Customer Service comes back as undeliverable!!! I want my money back and Cancel membership. Gina Meneses 956-454-7490..

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...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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Product or Service Quality
2.2 (320 reviews)
2.1 (831 reviews)
Reviewer's quote

...Quality is spotty also..

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This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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Exchange, Refund and Cancellation Policy
1.5 (318 reviews)
1.9 (770 reviews)
Reviewer's quote

...I have asked to reship so many times that I am now to the point I want a refund and will never shop with them again..

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Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

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Fabletics and Rosegal Pros and Cons

Pros
  • Quality of clothes
  • Style of clothes
  • Choice of clothes
  • Affordable pricing
  • Website
  • Styles
Cons
  • Vip enrollment
  • Hidden charges
  • Forced membership
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Fabletics and Rosegal Most Positive Reviews

Top rated reviews
5

I got an outfit that retailed for over $75 for $25 with their "first outfit promo". It was of great quality and great...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

This is a "service" not a one time ordering option. If you select the VIP service you make the commitment. I think what...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Fabletics and Rosegal Most Critical Reviews

Lowest rated reviews
1

DO NOT TRUST FABLETICS!!! they will lure you in with their fashionable clothing and cheap prices. DO NOT BUY IT!! After...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I made an account and tried to log in with it and was told my email address wasn't registered to an account, thinking th...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Fabletics and Rosegal Latest Reviews

Recent published reviews
1

It has been 21 days since I ordered and paid for something that has never arrived. The online chat reps suck and dont...

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No votes

Ordered 2 shirts and a pair of pants. The pants are very poor quality and absolutely see through. 1 of the shirts has a...

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2.4

I bought leggings about two months ago and canceled my membership but a few days ago I realized Im being charged $50 a...

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No votes

I spent 2 hours shopping just to find out they won't ship! It would have been nice to know before I wasted my time. So...

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Fabletics and Rosegal Products and Services

Most reviewed product and services
  • Fabletics Membership (300 reviews)
  • Fabletics Clothing (65 reviews)
  • Fabletics Account (62 reviews)
  • Rosegal Shipping Service (354 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)