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Fabletics
Old Navy

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Fabletics

Fabletics

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 845 TOTAL REVIEWS
Rank
396 out of 2423
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1130
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    03:55
  • ISSUES RESOLVED
    45%
Top Products and Services
2.1
294 reviews
1.9
65 reviews
1.8
60 reviews
Old Navy

Old Navy

2.2
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 369 TOTAL REVIEWS
Rank
218 out of 2423
in Footwear and Clothing category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    908
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:58
  • ISSUES RESOLVED
    32%
Top Products and Services
2.2
30 reviews
1.8
29 reviews
1.7
27 reviews

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